Help Center Getting Started Getting Started Setup & First Use What to expect with your new hearing aids Getting started: What's in the box? How to insert and remove your hearing aids How to turn your hearing aids off and on Caregiver guide: How to set up hearing aids for a loved one How to set up your replacement hearing aids Connecting to Your Phone & App How to check if you have a compatible smartphone How to connect your hearing aids with your smartphone Getting a Proper Fit Finding your comfortable hearing aid fit How to find the best dome for you How to use sport locks to make your hearing aids extra secure How to measure your ear for the correct receiver wire length Personalizing For Your Needs How to upload an audiogram or existing hearing test How to get personalized programming if you have access to audiology services How to customize your sound: for customers with the basic plan