Help Center Getting Started Setup & First Use Setup & First Use Caregiver guide: How to set up hearing aids for a loved one Getting started with your retail purchase Getting started: What's in the box? How to charge your hearing aids and charging case How to insert and remove your hearing aids How to manually turn your hearing aids off or on What to do if your new hearing aid sounds dead, weak, or intermittent What to expect with your new hearing aids How to set up your replacement hearing aids