Jabra Enhance Select hearing aids only support one active Bluetooth connection at a time.  If you want to use them with multiple devices, you need to manually switch connections.   

If you’ve already connected to a previous mobile device and it is nearby, please turn off the Bluetooth on that device before connecting to another device in order to avoid interference. 

Let’s walk you through an example: using your hearing aids with both your iPhone and iPad.

• First pair the hearing aids to one of the devices
• When you start the pairing process with the second device, turn the Bluetooth off on the other device.  
• When you want to use the iPhone, you will need to turn the bluetooth off on your iPad
• When you want to use the hearing aids with your iPad, you need to turn the Bluetooth off on your iPhone.  

If turning Bluetooth off on one of the devices does not work, you will need to unpair the hearing aids from one device before connecting to the second one. For instructions click here.

For iOS devices, you can also toggle off  ‘Audio handoff’ and ‘Control Nearby Devices’ to avoid interference. You can find these options on the Hearing Devices settings.