Properly fitting your hearing aids is crucial for good sound quality, comfort, and security.
A good fit ensures the receiver wires and domes deliver sound effectively. Whether you’re going for a jog or just going to dinner, a proper fit also ensures they are comfortable and stay in place.
If you're new to hearing aids, you may need a few days to adjust to wearing them. Your brain needs time to adjust to processing sounds it may not have heard clearly in a while, so give yourself a few days to get used to wearing them. Wear them consistently each day to help your brain adapt and get the most benefit.
Try our tips below to ensure a comfortable and effective fit. Below are some tips to find your comfortable fit:
Putting them on properly:
- Place the body of the hearing device on the upper back portion of your ear. Once it is stable, you can more easily place the dome within your ear.
- Hold your hearing aid by the receiver wire (red = right ear; blue = left ear), and rest it on the back of your ear.
- Place the dome in your ear, and place the wire so that it follows the natural curve of your ear canal. You may need to push the bend of the wire with your finger until it rests securely on your ear. The wire should run along the shape of your ear and rest against your head.
Watch this video to learn how to put on your hearing aids.
Trying different dome sizes:
Which hearing aid dome is right for me?
Everyone’s ears are unique. Therefore, your hearing aids box contains 3 different dome styles in different sizes.
The ideal dome style is determined by your specific hearing loss, whereas the appropriate dome size depends on the physical dimensions of your ear canal. An ideal-sized dome will fill up your ear canal, but not so tightly that there is pressure or discomfort.
Open domes have small openings that allow some natural sound to enter the ear canal along with the amplified sound from the hearing aid. These domes are recommended if you want a more natural sound experience because they let low-frequency sounds (like your own voice) pass through naturally.
Closed domes are mostly solid, blocking more external sound and enhancing the hearing aid's amplification. They are recommended if you need stronger amplification of sounds, especially in lower frequencies.
Tulip domes are designed with overlapping petal-like shapes, functioning similarly to closed domes by blocking out external sounds. However, their unique shape offers a slightly different fit, which some may find more comfortable.
Apart from choosing the type of dome, you will need to choose the size. The goal is that they feel comfortable yet secure in your ear.
Tulip domes are only available in one size. Open and closed domes come in sizes small, medium, and large. The medium size is comfortable for most people; if it feels too loose or is moving around in your ear canal, size up to the large. If it is too tight, size down to the small.
Tip: If you experience whistling/feedback, or would like a richer sound quality, try a closed dome or a tulip dome. If you notice your own voice too much or feel plugged up when talking, try an open dome.
Learn how to change your domes in this article.
Checking receiver wire length:
How to measure the length for the receiver wire
Noticing issues with the physical fit of your hearing aids? It's possible that you may need a different receiver size. All of our hearing aids ship out with size 2 receiver wires as that's the most common, but we're able to provide alternate sizes upon request.
You may need a different receiver size if:
- The hearing aid works its way out of your ear or doesn’t sit comfortably over the top of your ear.
- There's too much wire for it to lay flat against your head or the hearing aid sticks out from your ear canal.
If you're noticing any of these issues, follow the steps below to measure your ears.
How to measure your ears
Step 1: Start by getting your receiver measurement tool from your Jabra Enhance kit. If you can't find your measuring tool, you can print one to use or contact our Customer Support Team to request a new one. Both sides of the tool are shown below:
Step 2: Take off your hearing aids and glasses if you wear them.
Step 3: Ask someone else to take a picture of each ear with the tool placed on your ear as shown below. We recommend asking someone else to take the photo because it's difficult to get the correct angle on your own. If that option isn't available to you, then taking it on your own is ok too! Pro tip: make sure the tool isn't covering your ear.
Step 4: email your pictures to us at support@jabraenhance.com. Please include your current shipping address in this email so that we know where to send the new wires, if needed.
What happens next?
Our team will review the images to determine if a different size is needed. If a different size is needed, our team will send you a new size and you will receive an email with the shipping confirmation. This process may take 3 to 7 business days.