This is an excellent question. We’re pleased to say this is a very rare occurrence.  The reason why is simple: We usually ship your hearing aids within days of when you order them. But usually Orientation doesn’t take place for a couple weeks after you’ve received your hearing aids — which is great because it gives you time to wear the new hearing aids, take them on lots of test drives, and make notes for Orientation.    

That said, if there’s a major weather event that disrupts supply chains or your package gets delivered to an incorrect location, fear not: All you have to do is simply reschedule your orientation. You won’t miss your opportunity. Orientation is by far the most important meeting you’ll have with the Audiology Team.