I'm sorry you're experiencing login issues with the Jabra Enhance Select app. Here are a few steps that might help resolve the problem:
 

1. Check the email address associated with your account: use the same email address used when you purchased your Jabra Enhance hearing aids via our website. If you’re unsure which email you used for your Jabra Enhance account, check your inboxes for our confirmation email or search in your inbox for Jabra Enhance.
    
2. Confirm password requirements: In the password field, tap the ‘Show’ button to reveal your password. Ensure your password meets the following criteria:
   1. At least 8 characters
   2. One number
   3. One lowercase letter

If your password is not working, try using the “Forgot Password?” option to reset your credentials. Wait for a moment, then check your inbox or junk folder for the reset link and then create a new password.

If you purchased Jabra Enhance Select hearing aids via one of our retail partners, you need to activate them first at https://www.jabraenhance.com/activate and create your account that will give you access to the Jabra Enhance Select app. If you have already activated your hearing aids, the troubleshooting instructions above also apply to you.